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"The Seed of an Idea"

A Luxe Fusion of Fashion and Sustainability.

"It all began with a simple question: Can luxury truly coexist with sustainability? I, as a passionate advocate for environmental conservation, struggled to find lifestyle or daily usage products that aligned with my values. The market was flooded with products laden with harmful chemicals, or in wasteful plastic, and often produced with little regard for the environment.

This frustration ignited a fire within me. I envisioned a brand that could offer the finest quality, luxurious products without compromising on our planet. A brand that celebrated nature's bounty while minimizing its impact. And so, RENUVAN was born.

Our journey has been a labor of love. We meticulously source the purest, most potent organic ingredients from across India, nurturing deep relationships with local farmers and artisans. We embrace traditional techniques, honoring the wisdom of generations while minimizing our carbon footprint. Each product is meticulously crafted with care, ensuring both efficacy and elegance.

But RENUVAN is more than just a brand; it's a movement. We believe that conscious choices can create a ripple effect. By choosing RENUVAN, you're not just indulging in luxury; you're investing in a healthier planet. You're supporting sustainable practices and empowering communities.

We invite you to join us on this journey. Explore our collection, experience the difference, and discover a new way of living – one that is both luxurious and sustainable. Together, let's create a world where beauty and conscience go hand in hand.

Returns, shipping & delivery

Shipping, Delivery & Return Policy – Renuvan India

📦 Shipping & Delivery (India & International)

We aim to ship your order as quickly and safely as possible. Once dispatched, you will receive a tracking number via email or SMS so you can follow your package every step of the way.

  • Pan-India Shipping:
    We offer free shipping on all prepaid orders above ₹799. For orders below ₹799, a nominal shipping fee is applied at checkout.

  • Delivery Timeline:
    Orders are typically delivered within 3–7 business days within India, depending on your location.

  • International Shipping:
    Currently, we accept international orders from select countries. Shipping charges and delivery timelines vary based on destination and will be shown during checkout.

Note: Renuvan reserves the right to cancel international orders if shipping to remote or restricted areas incurs abnormally high freight charges.

🌍 Customs & Import Duties (For International Orders)

We do not cover customs duties or local taxes for international shipments. These charges, if applicable, will be billed directly by your local customs or courier service.
If you refuse to pay the customs charges and the parcel is returned to us, any return shipping and duties will be deducted from your refund.

🔁 Returns & Exchanges

We stand by the quality of our products and want you to feel confident in your purchase.

✅ Return Period

You have 90 days from the date of delivery to return your order if you're not satisfied. To initiate a return, simply email us at: care@renuvan.in with your order number and reason for return.

📬 Return Conditions

  • Products must be unused, in original condition, and returned with all packaging intact.

  • Please ensure items are securely packaged for return. We are not responsible for damage or loss during transit.

  • Used items will not be returned.

  • Returns must be sent within 7 days of your return request being approved.

📦 Return Address: 

Renuvan Eco Fulfillment Center  
Shop No. 5, Head to Toe Complex, Sector 134, Noida, Nagla Nagli, Uttar Pradesh 201304 
India  
Email: care@renuvan.in

Important: Please clearly mark your package with "RETURN PARCEL" on the outside of the box to avoid delays in processing.

Refunds

Once we receive and inspect your return, we’ll initiate your refund within 5–7 business days. Refunds will be credited to your original payment method.

Note: If the returned item is used or damaged, a deduction may apply based on product condition.

Complaints & Damaged Products

If you receive a defective or damaged product, please notify us within 48 hours of delivery by emailing care@renuvan.in with your order number and images/videos of the issue.

You are entitled to a free replacement, refund, or repair as per the situation. If a return is required, Renuvan will cover the return shipping cost.

Documents Required for Return

  • Order confirmation or invoice copy

  • Return/Complaint Form (we’ll send this via email once you contact us)

What Cannot Be Returned

  • Items purchased during clearance sales or with coupons (unless defective)

  • Products damaged due to misuse

  • Personal care items that have been opened/used (unless defective)

Questions? Need Help?

We’re always here to support you on your eco-conscious journey.
📩 care@renuvan.in
📞 Customer Support: +91-9654113266

At Renuvan, every product we ship and every return we handle reflects our commitment to conscious, responsible living. Thank you for choosing to be part of our sustainable revolution. 🌱